ICBC

USER FEES

starting from September 1, 2024

icbc-chiropractor-coverageChiropractic

  • Initial Appointment
    • 60 mins – $18
  • Report of Findings (2nd visit)
    • 20 -25 mins – $ 15
  • Subsequent Appointment
    • 15 mins – $9
    • 30 mins (extended) – $39

Massage Therapy

  • ICBC Initial Appointment
    • 45 mins – $0 user fee
  • ICBC Subsequent Appointment
    • regular subsequent visit (45 mins) – $16
    • extended visit (1 hr) – $36

Acupuncture

  • ICBC Initial Appointment
    • 45 mins – $0
  • ICBC Subsequent Appointment
    • 35 mins – $0

What to expect from Vitalpoint Chiropractic for your ICBC injury?

With valid ICBC claims, you are pre-approved for treatments in the first 12 weeks of the date of injury. However, if you have reached beyond the pre-approved 12 weeks, our staff will contact the ICBC for approval to start your care. Once we hear back from the ICBC regarding your injury claim, we will contact you to get you started with the treatment. Our staff will continue to keep track of your case so that if the extension of the care is needed, we will get that covered for you.

Can Vitalpoint directly bill ICBC?

In order to directly bill ICBC, we will require the following information before your appointment. If we are missing information, we will require you to pay the FULL treatment amount.

  1. ICBC Claim Number:
  2. Adjustor Information:
  3. Full Name:
  4. Email:
  5. Phone Number:
  6. Accident Date: (MM/DD/YYYY)
  7. Claim End Date: (MM/DD/YYYY)

It’s important to note that our ICBC direct billing service is a courtesy service and does not guarantee that all direct billings will be approved or paid by ICBC. It is the patient’s responsibility to pay for all unpaid treatments by ICBC should direct billing problems occur. Patients will be able to collect these payments directly from their ICBC adjuster.

​All patients with ICBC claims are responsible for paying the user fee portion and will NOT be able to recover from ICBC for claims with a date of loss on or after April 1, 2019, which they may submit to their private health insurer for consideration of coverage.

All payments must be made at the point of service. Please note we do not provide direct billing for secondary coverage with ICBC claims. Appropriate receipts can be provided to submit a claim to your insurance provider for reimbursement.

How much does ICBC cover?

Vitalpoint Chiropractic is an ICBC approved treatment centre for individuals involved in motor vehicle accidents. We are experts at treating individuals who have suffered from whiplash and concussion injuries from automobile accidents. We offer chiropractic, acupuncture and massage therapy (RMT) services in Vancouver, BC.

Once you’ve received your ICBC Claim Number, ICBC will cover your treatment costs for the first 12 weeks after your accident date.
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Chiropractic:

    • Initial Assessment
    • Subsequent Treatment – 25 visits

Massage Therapy:

    • Initial Assessment
    • Subsequent Treatments – 12 visits

Acupuncture:

    • Initial Assessment
    • Subsequent Treatments – 12 visits

At Vitalpoint Chiropractic, we can provide collaborative care for your successful recovery through a combination of therapeutic treatments administered with individualized treatment plans. We believe that utilizing different healthcare professionals and having them work as a team delivers the most effective treatment results for pain relief and active rehabilitation. We recommend booking at least TWO disciplines for optimal recovery.

In the case of a no-show, the clinic’s cancellation policy would apply. ICBC will not pay for no-show appointments.